CRM Solutions Company

CRM is the business strategy that aims to understand, anticipate, manage and personalize the needs of an organization’s current and potential customers beyond mere ‘Contact Management.

Values of CRM

• Gain more control in interaction with customers


• Manage expectations better and Understand what customers really want


• Provide products that better serve customers


• Increase trust and competitive advantage Determinants of CRM

Trust: The willingness to rely on the ability, integrity, and motivation of one company to serve the needs of the other company as agreed upon implicitly and explicitly.

Value: The ability of a selling organization to satisfy the needs of the customer at a comparatively lower cost or higher benefit than that offered by competitors and measured in monetary, temporal, functional and psychological terms.

Why Rudra CRM?

• To deliver an improved quality of service for customers


• Improve customer satisfaction / loyalty


• Improved analysis and reporting in specific business process


• Productivity improvements and Cost control with savings

CRM Software is the best solution to increase the customer interaction and business strategy it helps to increase the customer satisfaction,

ITSL also proves there work in Rudra hrm , crm customization, sap business one implementation.

SAP Business One is the Key of Successful Business

Some of the peoples are not aware about sap, Itsl gives the answer to their questions like what is sap? how we can use in our organization ?how it can be implemented?

YOU might be thinking of to increase Profitability & Control on your business by making optional utilization of existing resource only. Yes it may happen for SMEs after implementing the world’s most acceptable ERP Solution Simple to use yet powerful, integrated & affordable business solution that allows you to stay on top of your business and grow profitability.

Let’s have a look upon some of the improvements that leads to enhance the profitability….

Improve Productivity:-Streamlined process allows accomplishing more work in less time.

Reduce Labor Cost: - Automation reduces human resource required to support your business.

Financial Performance: - More accurate financial reporting more accurate balance sheet.

Optimize Inventory: - Keeping closer eye reduce the investment on slow moving products.

Pricing of products: - Clear picture of overall cost helps to improve margin.

Customer Revenue: - By using CRM you can increase revenue per customer.

Process Improvement:- You may be able to eliminate certain cost through automation.

Margin Visibility: - making control on inventory cost may result in an increase in margin.

Labor savings: - More accurate shipments can reduce returns of goods.

Increase Customers: - Adding new customers & retaining through its improved services.

Improve Revenue: - Matching available stock can help improve overall margins.

Administrative Savings: - Less money will be spent on data entry and warehouse downtime.

Efficient Collections: - Properly tracking & more accurate invoices speed up of receivables.

improve Procurement: - Ability to monitor suppliers helps to reduce purchase cost.

Improve revenue per customer: - Selling additional services cause to improve the revenue.

Cost: - Better communication eliminates the unnecessary cost.

Hence, grow as an ‘SAP-RUN’ Company that’s real-time need of Today’s Business Solution Company..

Want to know more on Sap Business One and want to SAP Implementation from Authorized Sap Training Partners